As of December 1 we will be having a $5 price rise on all treatment. This is the first price rise in 18 months and it’s unfortunate yet necessary to cover the rising cost of overheads. $5, that’s just a cup of coffee, much better spent looking after your body with a massage!
Also due to the recent number of late cancellations and no shows I will be enforcing a cancellation policy from Jan 1 2017. As I mentioned in my post 2 weeks ago about not forgetting us, the costs involved in having the room warm and waiting, not to mention the blanking out of the space of that person with the expectation of seeing them but not, is something that I can not continue to wear. Therefor I will be implementing these changes in the new year. They will be as follows.
Greater than 24 hours – no fee
Within 12 hours – 25% of massage fee ($20)
Less than 12 hours and no shows – 50% of massage fee. ($40)
I have been open now for nearly 3.5 years and have very rarely charged for cancellations and no shows and it’s regrettable that I have to do so but for small businesses to work and to enable us continual growth, we must put these policies in place.
Thank you for your understanding.
Nik